Refund Policy
1. Refund Window: You may request a refund within three (3) days from the original purchase date.
2. Unused Credits: The refund is only applicable if the credits allocated for your payment have not been consumed..
1. Contact our customer support team within the 3-day window.
2. Provide your purchase details (order number, email, and date of purchase).
3. Our team will verify your credit usage status and process the refund if eligible.
Yearly Subscription Refunds:
If you have a yearly subscription and request a refund, you will be refunded after deducting the cost for the months you have used.
Example: If the Starter Plan costs $39/month and you request a refund after 2 months, $78 will be deducted from your total refund.
1. Post-Trial Refund Policy – Our refund policy is strictly enforced once premium features have been used. We encourage all users to fully utilize the free trial to determine if xBuilder.ai meets their needs.
2. Processing Fees – A minimal processing fee may be deducted from refunds to cover transaction costs.